OPERATION

Operation & maintenance

What happens after launch matters more. We take on incident response, scheduled checks, and the quality and cost of the AI features.

PAIN POINTS

If any of this sounds familiar

We cannot reach the original developer, so changes are hard to make
When something breaks, nobody knows who to call
It is hard to tell how much the AI usage is costing
Security checks do not happen on any regular basis
WHAT WE DO

What MEGAPARK does

01

Incident response

A single point of contact, with response inside the agreed time (SLA).

02

Scheduled checks

Servers, security and backups are checked on a regular cycle and reported on.

03

Ongoing improvement

Fixes and small additions that come up in operation are scheduled and delivered.

04

AI operations

We monitor and tune prompts, answer quality, usage and cost.

EXAMPLES

Examples

  • Monthly maintenance contracts
  • Managed server and cloud operation
  • Security updates and backup management
  • Review of AI answer quality

How it is provided

  • Contracted at a monthly flat rate or by hours used
  • Systems built by another vendor can be taken on after review
  • You receive a monthly operations report
Related solutions & technology

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